Privacy Policy

Privacy Policy 

This document sets out to explain how “Lifted” and “Lifted Innovations Inc” respect your privacy with relation to any and all interactions around this website and the affiliated Lifted App. Any reference to Apps is meant to mean the Lifted App specifically. This app can be downloaded from any software application store and used on a mobile device. This app provides access to Lifted internet services and other Lifted associated services.  

All references to “Lifted”, “us”, and/or “we” contained in this statement is a reference to Lifted Innovations Inc, its subsidiaries, affiliates, and their respective parent and subsidiary companies.  

Collection and Use of Information 

Through interactions with Lifted apps and websites we collect personal  about you as a customer and data that is related to your interactions with our channels. This includes but is not limited to Lifted, Lifted Innovations,,, and Lifted Technologies. We take care to let you know at every opportunity how we will use this information before collecting it, so that you can decide whether or not to proceed and if you wish to provide that information. For more information on how we use collected data please read our Data Protection Notice or contact us freely.  

Simply browsing through our websites and using our apps provides our web servers with information on items such as the following:  

  • Pages viewed 
  • Interactions on those pages 
  • Number of times you may visit a particular page 
  • Amount of time spent on certain pages 


In many cases the data that is collected will be anonymous and will simply inform our servers which pages have received the most activity and are of particular interest to our customers. Mostly we do this work ourselves, but in some cases, we will use Google Analytics to assist us. In all cases, we will carry this work out in a responsible manner. 

What this data provides us with is a more efficient and effective customer service model through greater understanding of our customer needs. Tailoring this information allows us to offer a more useful user experience and we can then assist with any customer service issues you may have experienced or be experiencing.  

Interactive Areas 

Some of our sites feature chat options which allow direct interaction with a Namaste staff member, at your convenience, while you browse online. These options sometimes appear automatically and on others they are an optional service and you can decide whether or not you wish to interact with them. This chat service is governed by our terms and conditions of use for Namaste which are available on our website and which you should read before using a chat option.  

It is of utmost importance that when you interact on these chats or other interactive areas (discussion forums, bulletin boards, blogs) you do so in a responsible way. Under no circumstance should you provide personal or financial information when using any of these services. However, providing us with certain information such as your name and contact details if you wish for us to contact you is something you can choose to do. This information will be solely used to respond to and deal with your comments or queries.  

Keeping Information Safe 

Making sure that your information stays safe and secure is of as much importance to you as it is to us. We appreciate your trust in us to use, store, and share your information discreetly. To do that we use security measures that comply with Canadian Law and meet European Union standards of data security. This includes computer safeguards and secures files and buildings. On Lifted’s website you can read more information on how we protect our privacy and your personal data.  

Your Right of Access 

Under the Data Protection Acts you have the right to see the personal information we hold about you. To get a copy of this information, write to us at: Subject Acccess Request (SARS), Lifted Innovations, Inc. 1600 – 100 King Street West, Toronto, ON, M5X 1G5. If your information changes or you believe that the information we have is inaccurate or not up-to-date please let us know and we will change it.  

Use of Cookies 

Cookies are small text files which are sent to and stored within your computer, smartphone, tablet, or other device whenever you visit a website or use our app.  

Cookies are used to maintain the integrity of your browsing activities and can also be used to customise and improve the individual customer experience. By using our website you agree with this use of cookies and how it applies in addition to any other terms and conditions which may apply.  

Cookies do not in anyway affect the integrity or compromise the security of your computer. You can continue to use this website with no loss of functionality if you choose to disable cookies on your computer. However, use of Lifted websites and applications requires cookies to be enabled in order for our services to function securely and correctly.  

Lifted’s use of cookies may be subject to change from time to time. Any such changes will appear here and become effective immediately. Your continued use of our websites and apps is taken to mean that you agree with any such changes. 

Types of Cookies 

Session Cookies 

These are cookies that last only for the duration of your visit and are deleted when you close your browser. They are essential for secure user navigation through the site and enable the delivery of basic functionality.  

Specifically, they ensure the security and integrity of your session, preventing fraudulent use and keeping you signed in while you move between pages and service your account.  

Persistent Cookies 

These are cookies that last after you have closed your browser and allow us to remember your website actions and preferences.  

Lifted uses persistent cookies so that we can analyze customer visits to our sites. These help us to develop a greater understanding of our customers, how they arrive to our site, how they use it, and what we can do to improve the overall Lifted online experience.  

Analytics Cookies  

Lastly, we use analytics cookies which help us to make our websites better for those who visit regularly. This type of cookie helps us to further understand how individual visitors use our online services and help us to improve overall service and products offered to you.  


Our site and apps may contain hypertext links to associated web sites that maintained by Lifted. This is our warning that when you enter such sites you will be subject to the terms and conditions of those sites. There may also be links to web sites not maintained by Lifted and you are also warned that entering other websites via hypertext links you will not be subject to the terms and conditions of Lifted and therefore will not be afforded the benefit of those protections. Lifted will not be liable in any way for the content, availability, or use of such third-party websites. Use such links entirely at your own risk.  

Additional Information 

Lifted partners with third parties who provide services to us. You can navigate to these parties’ websites from our website. Our partners may use cookies, further information can be found on their websites.  


Lifted reserves the right to its sole discretion to amend this privacy statement at any time. You should regularly check this privacy statement for any such amendments.  

Terms and Conditions 

The Privacy Statement is subject to the Terms and Conditions of Use of Lifted Innovations, Inc. Website. There is a copy of this available here. It is important that you read the terms and conditions of use as where there is conflict between this Privacy Statement and the Terms of Conditions of Use, the Terms and Conditions of Use shall prevail.  

By accessing and continuing to navigate this website or by downloading and using our Apps you acknowledge and agree to the processing of your personal data in the manner outlined above. You also agree that in certain circumstances we may be obliged to disclose personal information that would relate you to third parties so we can detect or prevent fraud.